Due to the NOTAM (Notice To Airmen) issued by the Venezuelan National Institute of Civil Aeronautics, between May 19 and 26, 2025, commercial passenger flights to and from Colombia will be suspended; therefore, the itineraries of our flights on the Bogotá-Caracas-Bogotá route have been impacted.
Avianca has activated its protection plan for customers who have purchased tickets through May 19, 2025 and who have confirmed reservations between May 20 and May 25, 2025, with the following alternatives:
What is important to keep in mind?
- Request for refund before June 30, 2025, depending on the method of payment used at the time of purchase.
- Changes in your itinerary, at no additional cost, so that you can fly 8 days before or up to 30 days after your initial flight date, depending on availability.
- The adjustment in the itinerary contemplates the possibility of making the trip through Cúcuta.
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The operation of the next few days will depend on the governmental measures announced. We recommend all travelers to be aware of the status of their flights.