Waiver 260122CIML
Avianca informs passengers with confirmed reservations between January 23 and 26, 2026, on flights to and from IAD, JFK, BOS, and ORD, who are affected in their travel due to weather conditions (storm in the United States), that flexibility is enabled to change their itinerary without penalty fees or fare differences. Travel may be rescheduled up to 30 days after operations resume, subject to availability.
Likewise, the customer may change the return segment under the same conditions as the affected segment, even if it is not affected, as long as it is on the same ticket or on different tickets, provided that both are issued under Avianca inventory.
Conditions for the application of the waiver:
Travel is permitted from 8 days before or up to 30 days after the original affected flight date.
No fare difference will be charged.
Route changes are not permitted.
Changes apply to the same route or common points and the same cabin, subject to availability.
For Amadeus agencies, the process must be handled as a voluntary change, as it is parameterized by DW.
Non-Amadeus agencies must follow the self-service change process instructions for travel agencies.
Applies to group reservations with deposit, without ticket issuance.
Applies to group reservations with tickets issued.
If the passenger chooses a route change, the passenger must bear the cost of transportation to or from the new destination at their own expense.