Please note that 3 types of charges apply, depending on the purchased fare:
Change fees: additional charges generated when a flight is voluntarily changed (applicable only to Basic, Light, Classic, and Business Classic fares).
As of May 5, 2026, the change fees are:
Region | Basic / Light | Classic / Business Classic |
| Domestic flights in Colombia | 150.000 COP | 125.000 COP |
| Domestic flights in Ecuador | 40 USD | 30 USD |
| Flores - Guatemala City | 40 USD | 30 USD |
| Flights within Central America | 210 USD | 160 USD |
| Flights within the Americas* | 220 USD | 200 USD |
| From Canada | 340 CAD | 300 CAD |
| Flights to/from Europe | 250 EUR/USD | 215 EUR/USD |
| Flights from Great Britain | 180 GBP | 160 GBP |
*Includes flights to Canada.
For Flex and Business Flex fares: changes are allowed before the flight departure without a change fee; however, fare differences and taxes may apply.
- Fare difference: the difference in price between the original ticket fare and the newly selected fare (applies to all fares).
- Tax differences: applicable according to the regulations in each country.