September 2026

September 22, 2026 – Waiver due to protests in SMR 22SEP26

Waiver notice due to protests in SMR 22SEP26

Flexible travel policies are activated for passengers as a result of protests in SMR.

Conditions:

  • Date change: Reaccommodation up to 15 days based on the original itinerary. 
  • Rerouting: Via common point without penalty or fare difference. In these cases, passengers must arrange their own ground transportation to/from their new destination. 
  • Refund: Applies according to the established procedure.

Considerations:

  • Applies to all fares.
  • Changes apply to the same cabin class as the original flight.
  • If the passenger has checked baggage, it must be verified that it has been handled internally by the airport.
  • No compensation applies to passengers experiencing missed connections.
  • Changes are subject to the availability of flights open for sale published in the GDS.
  • The waiver applies to booked and confirmed groups provided they hold an AVG validation plate.
  • Applies to group bookings with a deposit, prior to ticket issuance.
  • Applies to all tickets issued through any sales channel.
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