With the aim of ensuring the safety and well-being of pets, we inform you that between December 26, 2025, and March 31, 2026, the transport of pets in the aircraft hold (including AVIH and ESAB) will not be permitted on flights to or from the following cities:
Boston (BOS)
New York (JFK)
Washington, D.C. (IAD)
Toronto (YYZ)
Montreal (YUL)
Please note:
This measure is due to the low temperatures during this season, which may affect the health of animals.
The transport of pets in the cargo hold will be honored for those already added to reservations prior to the restriction date (December 26, 2025).
We appreciate your support in informing our customers in a timely manner and in ensuring a safe and reliable experience.